Continuing with our series of blog posts, this one is
dedicated to our dashboard and two particular leaps of faith we believe are key
to the success of Beep Beep parking.
1st Leap of faith: People will use an app to find
parking spots in busy cities
Hypotheses
- Parking is difficult in busy cities
- People don’t want to waste time looking for parking spots
Measures
We thought of combining information from desktop and also
from on the field research:
- # of people with cars v/s # of parking spots
- Time spent looking for a spot
Tests
After defining our measures, we thought of ways to coming up
with the information:
- Online information to corroborate “scarcity”
- On the field interview
Findings
According to Iamsterdam,
there are currently 263,000 cars in Amsterdam. The traffic that the city
receives every day is divided between bikes (32%), cars (22%) and public
transport (16%). This means that the 57,860 cars that make the 22% traffic
movement have only 4,454 parking spots available in Amsterdam city center.
When we went out to interview
users, they responded that it took them between 10 to 30 mins looking for
parking spots, with an average of 15 mins. When asked about using the help of
an app most of positive responses came from younger users
Conclusions
Our conclusions to this leap of
faith are that the scarcity of parking spots in Amsterdam city center makes
finding a parking spot a time consuming activity. On the bright side, younger
users are willing to use an app to assist them in the search for parking spots.
2nd leap
of faith: People will share parking spots for free
Hypotheses
Our hypothesis for this leap of faith are
- Gamification will encourage people to share
- People want to be part of a sharing community
Both of these share one previous hypothesis which is that
people are used to social media
Measures
Only one measure for this one: # of positive responses to
the model
Tests
We think this kind of information can only be found on the
field, so the test will be a interview with app screenshots. This will help the
people understand the functionalities of the app and will also give us instant
feedback about the appearance of the app.
Findings
- People are used to share via apps and social media, the idea of sharing is not new to them
- People don’t think it would be hard/ time consuming to share
- Gamification used in the app needs to be precise to motivate people to share without looking too childish
- More features are needed to make the app interesting
Conclusions
Thanks to the rise in social media, sharing via an app on
their phones is already part of the user’s mind set. It’s simple, fast and
rewarding. But in order for users to choose to open the app, it needs to be a
game experience for them. This means the design and layout, but also means more
features to make opening the app worth their while.
Dear Beep Beep team, thanks for sharing your dashboards!
ReplyDeleteA couple of clarifying questions:
1) the number of parking spot available in Adam does not includes private spots such as office buildings. Thus, it can't be really assumed that there are only 1 spot for 11 cars.
2) The findings related to your second dashboard: how many interviews are based these findings? Who are those interviewed? Can you specify a persona type?